8. Close the debate at times

There is no law stating that the access to comment should be kept open all the time.

In our opinion, editorial staff with a real opportunity to supervise the discussion and to follow up alerts from users should be at work. For most media outlets, this means closing the comment sections at night (even vg.no does that), and during weekend times when few or no employees are at work.

From experience, we know that the most extreme expressions occur at times when few or no employees are available at the media outlet.

Return til "Top ten tips"

Return to the main page of the guide